Frequently Asked Questions

Top 5 Frequently Answered Questions

1Q. What are your business hours?

1A. Mondays - Thursdays: 12:00 PM - 8:00 PM; Fridays: 12:00 PM - 6:00 PM, Saturdays: 12:00 PM - 7:00 PM. With our current setup, we respond to email correspondence and direct messages from any of our social media platforms. Please permit 1-2 business days for responses to any consultation requests. 

2Q. Can we book consultations for custom orders?

2A. We offer consultations for all events and custom orders. The first in-person consultation is free. All other consultations have an hourly rate. 

3Q. What is the best means of contacting you?

3A. Apart from our Book A Consultation page, we also accept inquiries to our email address; Please permit one business day for responses to any consultation requests. 

4Q. Exactly what events you consult for?

4ACreated By Thalia prides itself in offering infinite solutions. We cater to any special event including but not limited to birthday parties, anniversaries, vow renewals, engagements, baby showers, christenings and graduations.

5Q. What products do you offer?

5A. Currently, we specialise in custom prints, cake toppers, small business start-up and vinyl projects. We also added social media management to our list of services recently. Coming very soon is a wide range of stationary in time for the wedding season. Visit Our Products & Services Page to find out more about our current products and services, and those that are launching a few months from now. To see an extensive list of our services, or view our portfolio of works, please visit our Instagram page, createdbythalia.